Terms and Conditions

Last updated: 22 September 2025

By accessing or using our website (www.kiwishack.co.nz), you agree to these Terms & Conditions. Please read them carefully before making a purchase.

Using Our Website

You agree to:

Provide accurate, current, and complete information when placing orders.
Use our website only for lawful purposes.
Not misuse, disrupt, or attempt to gain unauthorised access to our systems.

Orders & Payment

All orders are subject to acceptance and availability.
Prices are listed in NZD and include GST where applicable.
Payments are processed securely via Shopify’s payment system.

Shipping & Delivery

Please see our Shipping & Delivery Policy for full details.

Returns & Refunds

Please see our Returns & Refunds Policy.

Limitation of Liability

To the maximum extent permitted by law, Kiwi Shack (Kiwi Shack Ltd) is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

Third-Party Services

We use third-party providers (e.g. Shopify, couriers, payment processors). We are not responsible for the practices or services of these providers but take reasonable steps to ensure they meet security and privacy standards.

Governing Law & Dispute Resolution

These Terms are governed by the laws of New Zealand.
Any disputes will be resolved under the non-exclusive jurisdiction of the courts of Auckland, New Zealand.

Changes to Terms

We may update these Terms from time to time. Changes take effect immediately when posted on this page.

Contact Us

If you have any questions about these Terms:

Email: support@kiwishack.co.nz